Refund & Cancellation Policy
Effective Date: April 2025
Website: https://statssy.com
At Statssy, we aim to provide high-quality data science and analytics services. Since our work involves customized analysis and consulting, the following policy applies to refunds and cancellations.
1. Service Nature
All our services are tailored to client requirements and involve significant time and expertise. As such, refunds are limited and handled on a case-by-case basis.
2. Cancellation by Client
If a client wishes to cancel a service before work has commenced, a cancellation request must be submitted in writing to info@statssy.com.
In such cases, Statssy may refund up to 80% of the fee paid, after deducting administrative charges.
If work has already started, no refund will be issued.
3. Cancellation by Statssy
Statssy reserves the right to decline or cancel a project under exceptional circumstances such as:
- Non-cooperation from the client
- Illegal or unethical requests
- Unavailability of resources
In such cases, a full or partial refund may be issued depending on the stage of the project.
4. Refunds
Refunds are not applicable once service delivery has begun, as services are customized and knowledge-based.
If Statssy fails to deliver the agreed scope of work due to internal reasons, an appropriate refund may be considered.
Any approved refund will be processed within 7–10 business days to the original payment method.
5. Non-Refundable Services
The following services are strictly non-refundable:
- Consultation sessions once delivered
- Training or workshops once conducted
- Digital products once accessed or downloaded
- Third-party software or tool costs incurred on behalf of the client
6. Contact for Refunds & Cancellations
For requests related to cancellations or refunds, please contact:
Statssy
Email: info@statssy.com
Address: FG 20 Scheme No. 54, opposite KK College, Vijay Nagar, Indore, Madhya Pradesh 452010
Important Note
We strongly recommend discussing project requirements thoroughly before engaging our services to avoid cancellations. For any concerns, please reach out to us at the earliest opportunity.