I can help you conduct customer segmentation using Python
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Project Details
Why Hire Me?
I specialize in Python-based customer segmentation that translates directly into marketing performance. My approach combines domain understanding with machine learning to uncover distinct, usable customer groups.
What I Offer:
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7+ years of experience in clustering, RFM segmentation, and behavioral analytics
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Expert in Python libraries like
pandas
,scikit-learn
,matplotlib
,seaborn
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Proficiency in advanced clustering algorithms: K-means, DBSCAN, Agglomerative
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Reports include clearly visualized segments and targeted action plans
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Industry experience across e-commerce, fintech, edtech, and B2B services
What I Need to Start Your Project
To perform effective segmentation using Python, I will require:
1) Objective & Scope
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Specific marketing or business goals driving segmentation
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Expected use of segments (e.g., personalized campaigns, retention, product design)
2) Dataset Details
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Raw or cleaned customer data (CSV, Excel, SQL) with relevant variables
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Variable types: demographics, transactions, engagement, loyalty indicators
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Clarification on missing values or outlier handling if applicable
3) Preferred Segmentation Approach
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Preference for K-means, hierarchical clustering, DBSCAN, or hybrid models
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Mention if RFM or rule-based segmentation is to be included
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Any need for supervised segmentation (e.g., classification afterward)
4) Key Metrics and Business Variables
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KPIs tied to customer value: frequency, recency, spend, churn probability
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Fields that should influence clustering vs fields used only for interpretation
5) Reporting and Delivery Format
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Expected format of report: PDF, PPT, Markdown, or Jupyter Notebook
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Any visuals required (e.g., dendrogram, elbow curve, segment profile heatmap)
6) Technical and Access Requirements
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Data access method: file upload, cloud link, API
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Any restrictions on data sharing, NDA, or confidentiality preferences
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Whether Python execution needs to be shown or handed over as script
7) Timeline & Collaboration Preferences
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Delivery deadline and any interim milestones
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Frequency of check-ins, review calls, or demo sessions
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Platform preferred for communication: email, WhatsApp, Zoom, etc.
8) Post-Project Support
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Whether handholding or explanation of code is expected
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Future use cases or repeat analyses to be kept in mind while designing output
Portfolio

Customer Segmentation Using K-Means in Python for a U.S. Fashion E-Commerce Brand
Used Python-based K-Means clustering to segment customers by purchasing behavior and engagement. Helped personalize campaigns and increase email conversion by 28% in a leading fashion e-commerce firm.

Behavioral Segmentation Using Python for a U.S. SaaS Startup to Optimize User Onboarding
Performed usage-based segmentation using hierarchical clustering and PCA on platform logs. Enabled a SaaS company to redesign onboarding paths, reducing churn by 21% among new users.

Guest Persona Development for a U.S. Hospitality Chain Using Python Clustering Techniques
Built customer personas using Python clustering based on booking patterns, travel frequency, and amenity usage. Insights improved room package design and boosted upsell rates by 34% in three months.
Process

Customer Reviews
5 reviews for this Gig ★★★★☆ 4
very helpful in segmenting our customer data using python, gave us clusters that made sense and included all visuals and code in a report, highly recommended
he used k-means and hierarchical clustering in python to help me identify key customer groups for my startup’s email targeting, great communication and clear output
excellent support for my university project, provided customer segmentation using scikit-learn with clear plots and a solid explanation of the methodology
i had no idea how to use python for segmentation but he walked me through the results with clear code comments and helped me understand which customer groups to focus on
he cleaned my messy dataset and performed full customer segmentation in python with seaborn visuals and strategic suggestions, very professional and patient